Creating win-win relationships with our clients

Every time we start working on a new project, we get part of a new team. That means that, at the same time, we meet new colleagues and they see new faces stepping into the team.

Every client, team and person is particular and unique, so working with new people can be a complex and dynamic process that requires adaptation.

What is always important for Appliedit team in order to get this “adaptation” into a successful and long-term relationship with our new teams?

1. Good communication: Communication is where everything begins. We listen actively and communicate clearly. We are always looking forward to hearing new proposals and happy to receive feedback. One of our main goal is that you always feel confutable talking and approaching our team.
2. Professionalism: we always maintain a high level of professionalism, which leads to a sense of trust and confidence. We are reliable and responsible and committed to our tasks.
3. Flexibility: Every person is different, and what works for one may not work for another. We are aware of it, and therefore we keep ourselves flexible and adaptable in our approach, in order to ensure that we can cater to each client’s unique needs.
4. Empathy: we are all humans working sometimes under high-pressure environments. Being able to understand and empathize with all the members of the team, with particular situations, feelings, and perspectives is always a priority.
5. Patience: Work can be challenging, especially when the team is facing difficult situations. Patience is more important in these times, and even here, we always try to remain calm, composed, and focused on finding solutions.
6. Attention to detail: Details make every client a new and unique adventure. We pay close attention to details in order to ensure that we provide accurate and adequate advice and support to each particular situation.

Overall, these are some of the important qualities that lead us to turn from “new unknown and strange people” into other members of the client’s team. By cultivating these skills, we achieve to build strong and effective relationships with our clients and help them achieve their goals, while, we hope, we all enjoy the journey.