Operational improvement in different industries is an essential aspect of achieving growth and success. In this article we want to share how different companies use operational improvement.

By understanding the various approaches in these industries, companies can learn valuable insights and best practices to drive operational excellence and achieve incremental growth.


What is operational improvement?

Operational improvement refers to the systematic process of identifying inefficiencies, eliminating waste, and optimizing processes to improve overall performance. It is known as one of the keys to achieving company objectives.

To carry out this process, several steps must be followed:

  • Identification of processes that are critical: We must determine those critical tasks, those responsible, the order of the tasks and those key indicators.
  • Implementation of necessary projects: Once the processes that are critical have been identified, the management methodologies for the different projects that will improve the processes must be defined.
  • Value added: The improvements that can be made in the organization are identified, and in those people who collaborate day after day to achieve strategic objectives.

Operational improvement in the manufacturing industry

But that’s not all, operational improvement plays a fundamental role in optimizing production processes and guaranteeing the efficient use of resources. In the manufacturing industry sector, there are different challenges that manufacturers must face such as long delivery times, production bottlenecks and high inventory costs.

Operational improvement is important since it offers:

  • Efficiency: Optimizing production processes can result in improved efficiency, meaning that the company can produce more with exactly the same resources.
  • Costs reduction: By making more efficient use of resources, companies can reduce their production costs, which can increase their profit margins.
  • Quality: Operational improvement often involves implementing more rigorous quality controls, which can result in better quality products.
  • Competitiveness: Companies that constantly strive to improve their operations are often more competitive in the market.
  • Customer satisfaction: An efficient production process can result in high-quality products delivered on time, which can increase customer satisfaction.

It is noteworthy that operational improvement is a valuable tool for all those companies that want to optimize their production processes and make more efficient use of their resources.

What initiatives could be implemented?

In the Manufacturing Industry, the aim is to improve the quality of its products and processes to be more competitive in the global market. Therefore, implementing quality improvement initiatives is essential to achieve this objective.

Make different implementations, such as the integration of a quality management system, training of personnel in quality improvement techniques, implementation of an automated quality control system…

All of these initiatives improve quality and can generate various benefits for the manufacturing industry. At AppliediT, we dedicate ourselves day after day to improving and optimizing all manufacturing processes.

Operational improvement in the healthcare industry

On the other hand, the healthcare sector is constantly evolving, with the primary objective of providing exceptional care to patients, despite having to manage resources that are often limited.

Operational improvement is so important in this sector since it offers:

  • Efficiency and quality: Process management in the healthcare sector improves effectiveness, efficiency and quality by standardizing tasks and protocolizing processing based on scientific evidence.
  • Care coordination: It allows you to identify the needs of patients and coordinate the care responses they need.
  • Innovation: Innovation in health services is a challenge for the economy of countries and for public institutions. Its development depends on the organizational capacity aimed at implementing changes that add value to society.
  • Health care financing: It is necessary to align incentives and payment mechanisms with progress toward universal health coverage.
  • Customer satisfaction: Good and quality equipment are fundamental aspects that can benefit from operational improvement.

In this context, operational improvement plays a fundamental role, as it allows processes to be optimized and efficiency increased in healthcare environments.

Implementations of quality improvement initiatives

Quality improvement initiatives are vital to ensure high standards of care. Operational improvement in this sector involves the implementation of quality improvement programs to improve patient safety, reduce medical errors and improve overall health care outcomes.

But what initiatives can be implemented to improve quality?

Implementation of quality systems, patient safety programs, information and communication technologies, training and professional development programs…

The implementation of quality improvement initiatives in the healthcare industry sector is an ongoing process that requires sustained commitment from management and all staff. The selection of the most appropriate initiatives will depend on the specific characteristics of each organization and its improvement objectives.

Operational improvement in the service industry

The service industry doesn’t have machines that produce widgets, but it still faces its fair share of challenges. At times when customer demands are changing, competition becomes stronger and customer need becomes a major challenge, it is time to implement operational improvement.

By understanding your customers’ needs and preferences, you can tailor your services to exceed their expectations.

Great benefits through operational improvement

Operational improvement is essential in the service industry since:

  • Service quality: It can increase service quality by reducing errors and improving consistency. This can lead to greater customer satisfaction.
  • Efficiency: By optimizing processes, companies can provide services more quickly and at a lower cost.
  • Competitive advantage: They can gain a competitive advantage by offering higher quality or more efficient products.
  • Innovation: It encourages innovation by encouraging companies to look for new ways to improve their services..
  • Employee satisfaction: Satisfaction increases when customers see that their efforts lead to tangible improvements in the services they provide.


Operational improvement is a continuous journey that enables organizations across all sectors to improve efficiency, reduce costs and deliver better results. By embracing emerging technologies and digital transformation, companies can leverage automation, artificial intelligence, and predictive analytics to drive even further operational improvements.

In addition, they can generate great benefits such as increased productivity, cost reduction, improved customer satisfaction, and better resource allocation.

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